Monday, May 25, 2020

How To Make a Ketchup Packet Cartesian Diver

Place a ketchup packet in a bottle of water and make it rise and fall at your command, as if by magic. Of course, the magic involves some basic science, and squeezing the bottle. With a little practice, you can make it appear that you arent squeezing the bottle. If you are performing this demonstration as a magic trick you can say you are using the power of your mind to move the ketchup. Pretend to be concentrating very hard, using your incredible powers of telekinesis. How the Trick Works An air bubble is trapped inside a ketchup packet when it is sealed at the factory. If the bubble is big enough, it makes the packet float in water. When you squeeze the bottle, the water wont compress but the air bubble inside the ketchup packet is squeezed and becomes smaller. The size of the packet is reduced, but its mass remains unchanged. Density is mass per volume, so squeezing the bottle increases the density of the ketchup packet. When the density of the packet is more than the density of the water the packet will sink. When you release the pressure on the bottle the air bubble expands and the ketchup packet rises. Heres how to do the diving ketchup trick and how it works. What You Need Plastic bottleKetchup packet from a fast food restaurantWater Instructions Assemble your materials.Drop the ketchup packet into the bottle.Seal the lid of the bottle.Fill the bottle with water. The ketchup packet should float somewhere in the middle of the bottle.If it sinks, try using a different packet (the size of the air bubble inside the ketchup packet varies slightly) or else dump out the water and ketchup, bend the packet slightly so that it can hold an air bubble when you fill the bottle again, and refill the bottle. Trap an air bubble on a heavy packet and tap the bottle until you knock off enough bubbles to get the packet to the middle of the bottle.Squeeze the bottle to cause the ketchup packet to sink.Relax your grip on the bottle to cause the packet to float.

Thursday, May 14, 2020

social media - 1334 Words

How Social Medias and Modern Technology Have Affected Today’s World? Advertising Strategy How social Medias and modern technology have affected today’s world? I) The 90’s, a new communication way is born (1990-2001) a) Internet and the firsts social medias (1990-1997) b) The expansion of the market (1997-2001) jlb II) Web 2.0: a new influence for social medias (2002-2010) a) The booming market b) A new kind of addiction III) Social media: a revolutionary marketing tool a) Companies and politics b) Conclusion I) The 90’s, a new communication way is born (1990-2001) a) Internet and the firsts social medias (1990-1997) If we are speaking about social Medias we must deal with the enhancement of technologies. Effectively, social†¦show more content†¦From this year the most important social networks were created. Firstly, MySpace was launched and attracted millions of users. In 2004 Facebook is created by Mark Zuckerberg which will generate a new generation of social media. All features are gathered to seduce the growing audience (340 Millions Facebook users in 2009). b) A new kind of addiction Social networks are targeting a young population able to communicate with each other and creating new communities. We can illustrate it with lot of example of companies like MySpace. Indeed this social network is defined as a community of music lovers sharing photos and music. This web site also enable fans to communicate with their favorite bands. MySpace became popular when famous bands or singers used the web site to update their own news (concert dates, new songs, new clip etc†¦). The creation of these kinds of networks has affected today’s word in many things. Firstly, this has never been as fast as today to find old friends. The contact is easier and you don’t have to talk with them to know what they are now. You only have to look at their profiles, photos and status. The number of information has also never been as big as today. In fact users inform people in publishing their relationship, their favorite games, what they are doing right now and more precisely their daily life. Usually, people are trying to publish the best profile with the best photos, andShow MoreRelatedSocial Media And The Media917 Words   |  4 Pagestoday, social media has taken over as one of the primary ways to reach a number of people at an affordable price. Many companies have needed to join this platform whether they are com fortable or not with the process of social media involvement. Luckily there are some great tips out there on how to utilize social media in a way that benefits a company, the customer, and the product itself. Sarah Lieu was the narrator of this short film and laid out some practical tips on what social media platformsRead MoreSocial Media And The Media1192 Words   |  5 Pages However, â€Å"Contrary to the idea that social media creates a polarizing â€Å"filter bubble,† exposing people to only a narrow range of opinions, 70 percent of Millennials say that their social media feeds are comprised of diverse viewpoints evenly mixed between those similar to and different from their own. (American Press Institute, 2015, p. 3) This disputes the notion that everybody who engages in social media receive a uniform message, and these diverse viewpoints also enables users to become judiciousRead MoreSocial Media And The Media1027 Words   |  5 PagesSocial media companies There are now many social media companies around today, in which most are available for users and companies around the world 24/7. Some of the main ones being Facebook, Twitter, Instagram and YouTube. The reason that these sites are so popular with advertising is because they have a massive worldwide audience in which they can instantly reach out to. Twitter alone has 284 million monthly users, supports over 35 different languages and a gigantic 500 million tweets are sentRead MoreThe Social Of Social Media1880 Words   |  8 PagesThe social media affect INTRODUCTION Is social media bringing us closer together or driving us further apart? I decided to attack the topic by going the route of empathy and if it brings people together or separates them Keywords I used were social media, empathy, Facebook, and affirmative empathy. I plugged this keyword into google and on EBSCOhost and ProQuest and yahoo search. Which at first the articles were horrible and made no sense which led me to topics like politics and body imageRead MoreSocial Media And Its Impact On The Media977 Words   |  4 Pagesutilizes social media in the footer of each webpage; among the social media icons present are Facebook, Twitter, Instagram, Pinterest, Google+, and YouTube. Additionally, social media sharing and engagement icons are present on each product view. Users are able to â€Å"Like† an item on Facebook, tweet it on Twitter, pin it on Pinterest, or click on the G+ Share link. Website visitors that are already logged into any of these accounts on their comp uters will not have to log into social media again toRead MoreSocial Influences Of Social Media718 Words   |  3 PagesInfluence of Social Media Nowadays, social media has a big influence in our society. Who is didn’t use social media? Almost everyone use Social Media. Indonesia ranked 6th as the most Social Media users. After China, US, India, Brazil, and Japan. Our teenagers are so active in social media. Maybe they could be online in social media almost 24-hours per-day. But there’s a good and bad effects of social media. So, there’s some of bad and good effects of social media that we will discuss here. PeopleRead MoreSocial Media And Social Networking1431 Words   |  6 Pages105 Analysis 3 11-28-16 The meaning of social media is the utilization of electronic and portable advances to transform correspondence into an intuitive discourse. Social networking, then again, is a social structure with individuals who are joined by a typical intrigue. Obviously, now, the meaning of social media appears like a misrepresentation. In the most recent quite a while, innovation has brought us extremely distant from where we began and social media nearly appears as though it is a totallyRead MoreSocial Media And Its Impact On The Media4022 Words   |  17 PagesSummary Today Social media is generally utilized. Many clients login to online networking destinations like Twitter to disperse breaking news and impart their insights and considerations. For organizations, LinkedIn is possibly valuable for observing people in general discernment and the social notoriety of organizations and items. In spite of incredible potential, how terrible news around an organization impacts general society slants in online networking has not been concentrated on inside andRead MoreMedia Is Life : Social Media Is Life1216 Words   |  5 PagesSocial Media is Life Social Media has grown in many ways and has become a staple in our lives today. We have the luxury of living in a day and age that social media allows one to do so much at his or her fingertips at any time of the day. For example: feeling lazy on a Sunday night? There is no longer the need to get up from the couch to have dinner ready in no-time. Online ordering for pizza via a mobile device/smartphone is as convenient as it gets. Social media offers avenues for ventures asRead MoreSocial Media And The Classroom1018 Words   |  5 Pages2017 Social Media in the Classroom With the advancement of mobile devices, social media has become ubiquitous that it has significantly changed the way people communicate. It has helped connect people with each other instantly, anytime and anywhere in the world. It also has changed the way news and other literatures are created, shared, and consumed. Some colleges and even employers look at a candidate’s digital presence. There is no part of life that social media does not touch. Social media

Wednesday, May 6, 2020

Hello - 4579 Words

Bullying Student’s Name Here XXXX University Introduction There are so many incidents on television where teenagers are being bullied via Facebook and other online sources. Almost every adolescent has access to the internet nowadays and most of them have a mobile phone. Therefor it is not surprising, that cyberbullying or bullying through these new communication technologies is increasing. In order to put cyberbullies to a stop it is necessary to know, who these teenagers are, what they do, and why they bully. This research will introduce briefly the suicde of Megan Meier and the foundation what is set into effect today to prevent children and teenagers from being victims like her. Another young victim of cyberbullying was a local†¦show more content†¦But the rewards could also be less tangible. Bullies often enjoy status and prestige because others fear them. They also command a lot of attention for their behavior. Some children who bully others don’t want to lose their popularity status so they assume that by increasing th eir motive of bullying they stay popular. To avoid losing social status, they deliberately selected victims who were unpopular (Sognonvi, 2010). 3. Bullies lack empathy, and may even get pleasure out of other people’s pain Bullies score low on tests of empathic reactivity, and have also found that bullies can be more likely to develop anti-social personality disorder. This is a condition that causes people to ignore the rights and feelings of those around them. One study scanned the brains of young people who had exhibited bullying behaviors in the past, while they were watching videos that showed people experiencing pain. The researchers noticed a great deal of activity in the areas of the brain devoted to reward and pleasure. This suggests that it’s not just a lack of empathy that’s the problem. Some bullies may actually derive pleasure out of seeing other people’s pain (Sognonvi, 2010). 4. Bullies lack the ability to self-regulate emotions The same researchers who conducted the brain scan study made another surprising discovery: the parts of the bullies’ brains that allow them to self-regulate their emotions were inactive. This suggests that bullies simply don’t have a way toShow MoreRelatedHello Kitty case study Essay949 Words   |  4 Pages1.0 Introduction Hello kitty is a cartoon character of a small white cat that looks kind, sweet and cute, with a button nose, two black dot-eyes, six whiskers and a ribbon in her hair. Hello kitty has no mouth and this represents a major source of emotional association for buyers and buyers can put many different feelings to the little cat. Owners and their cat can be happy, sad and cheerful or any other feelings that user wishes to feel. Hello Kitty was firstly introduced in Japan in 1974Read MoreI Am A Hello Kitty1161 Words   |  5 Pagesam a Hello Kitty fan. It sounds silly and childish, but at least I know I’m not the only one with this excessive and tenacious passion of collecting and explore out there what is coming out regarding my Hello Kitty obsession. In the social networks, there are tons of Hello Kitty groups of users created by its own fans from all across the world. Within each group, users can join, add pictures of hello kitty places that they have visited, comment and enjoying by looking other people posts. Hello KittyRead Morehello1664 Words   |  7 Pagesï » ¿Part 3A After creating the resource pool, copy the screen image of Resource Sheet and paste into the Word document. After assigning resources, copy the screen image of the data entry screen and paste into the Word document. After time-constrained scheduling, copy the screen image of Resource Sheet and paste into the Word document. The Resource Sheet should show the resources that over-allocated. After resource-constrained scheduling, copy the screen image of Resource Sheet and paste into theRead MoreHello1354 Words   |  6 PagesÃ¥ ®â€°Ã¥ ¯ §Ã§ · ©Ã¥â€™Å'療è ­ ·Ã§Å¡â€žÃ© â€œÃ¥ ¾ ·Ã§  â€Ã§ © ¶Ã¨Ë†â€¡Ã¦Å½ ¢Ã¨ ¨Å½ ä ¸ ­Ã¨  ¯Ã¦ °â€˜Ã¥Å"‹ä ¸â‚¬Ã¢â€"‹ä ¸â‚¬Ã¥ ¹ ´Ã¥â€¦ ­Ã¦Å"ˆ Ã¥ £ ¹Ã£â‚¬ Ã¦â€˜ËœÃ¨ ¦  æÅ" ¬Ã¨ «â€"æâ€"‡çš„å ¯ «Ã¤ ½Å"ç› ®Ã§Å¡â€žÃ¯ ¼Å'ä ¸ »Ã¨ ¦ Ã¦Ëœ ¯Ã¨ ¦ Ã¦Å½ ¢Ã¨ ¨Å½Ã¥ ®â€°Ã¥ ¯ §Ã§ · ©Ã¥â€™Å'療è ­ ·Ã§Å¡â€žÃ¥ ­ËœÃ¥Å" ¨Ã¦â€°â‚¬Ã¥ ¼â€¢Ã¨ µ ·Ã© â€œÃ¥ ¾ ·Ã¦â€" ¹Ã©  ¢Ã¤ ¸Å Ã§Å¡â€žÃ§Ë† ­Ã¨ ­ °Ã£â‚¬â€šÃ©â€ºâ€"ç„ ¶Ã¥ ®â€°Ã¥ ¯ §Ã§â€"…æˆ ¿Ã¤ ¹â€¹Ã¦â€°â‚¬Ã¤ » ¥Ã¦Å"Æ'Ã¥ ­ËœÃ¥Å" ¨Ã¯ ¼Å'æ˜ ¯Ã¤ ¸ Ã¦Æ' ³Ã¨ ®â€œÃ©â€š £Ã¤ ºâ€ºÃ¥ ¾â€"ä ºâ€ Ã§ µâ€¢Ã§â€"‡æˆâ€"æ ² »Ã§â„¢â€šÃ© Å½Ã§ ¨â€¹Ã¦ ¥ µÃ¥â€¦ ¶Ã§â€"›è‹ ¦Ã§Å¡â€žÃ§â€"…æ‚ £Ã§ ¹ ¼Ã§ ºÅ'Ã¥ â€"è‹ ¦Ã¯ ¼Å'å›  Ã¨â‚¬Å'æ” ¾Ã¦ £â€žÃ¦ ² »Ã§â„¢â€šÃ¯ ¼Å'è ®â€œÃ¤ »â€"們èÆ' ½Ã¥ ¤  Ã¥â€žËœÃ¥  ¯Ã¨Æ' ½Ã¥ ®â€°Ã¨ © ³Ã§Å¡â€žÃ¨ µ °Ã¥ ®Å'æÅ"ی ¾Å'ä ¸â‚¬Ã§ ¨â€¹Ã¯ ¼â€ºÃ¤ ½â€ Ã¦Ëœ ¯Ã¥ ¾Å¾Ã¥  ¦Ã¤ ¸â‚¬Ã¥â‚¬â€¹Ã¨ §â‚¬Ã© »Å¾Ã¤ ¾â€ Ã§Å"‹ï ¼Å'Ã¥ ®â€°Ã¥ ¯ §Ã§â€¦ §Ã¨ ­ ·Ã¤ ¹Å¸Ã¥  ¯Ã¤ » ¥Ã¨ ¢ «Ã¨ ¦â€"ç‚ ºÃ¦ ¶Ë†Ã¦ ¥ µÃ§Å¡â€žÃ©â€"“æŽ ¥Ã¦ ® ºÃ¤ º ºÃ¯ ¼â€ºÃ¨â€¹ ¥Ã§â€"…ä º ºÃ§â€ž ¡Ã¦ ³â€¢Ã¦Å½ ¥Ã¥ â€"è‡ ¨Ã§ µâ€šÃ¤ ºâ€¹Ã¥ ¯ ¦Ã¯ ¼Å'ä ½â€ Ã©â€  «Ã¨ ­ ·Ã¤ º ºÃ¥â€œ ¡Ã¥ Å Ã¥ ® ¶Ã¥ ± ¬ å… ±Ã¥ Å'æ ± ºÃ¥ ®Å¡Ã¤ ¸ Ã¥â€˜Å Ã§Å¸ ¥Ã¨â€¡ ¨Ã§ µâ€šÃ¤ ºâ€¹Ã¥ ¯ ¦Ã¯ ¼Å'ä ¾ Ã§ ¤ ¾Ã¦Å"Æ'Ã¥ · ¥Ã¤ ½Å"ã€Å'æ ¡Ë†Ã¤ ¸ »Ã¨â€¡ ªÃ¦ ± ºÃ£â‚¬ Ã¥Å½Å¸Ã¥â€°â€¡Ã¯ ¼Å'é ¡ ¯Ã¦Å"‰é â€¢Ã¥ °Ë†Ã¦ ¥ ­Ã¥â‚¬ «Ã§ â€ Ã¯ ¼â€ºÃ§â€¢ ¶Ã§â€"…æ‚ £Ã¦â€ž Ã© ¡ËœÃ¨Ë†â€¡Ã©â€  «Ã§â„¢â€šÃ§ â€ Ã¦â‚¬ §Ã§â€º ¸Ã¥ · ¦Ã¦â„¢â€šÃ¯ ¼Å'Ã¥ ¦â€šÃ¤ ½â€¢Ã©â‚¬ ²Ã¨ ¡Å'æ º Ã©â‚¬Å¡Ã§ ­â€°Ã¨ « ¸Ã¥ ¦â€šÃ¦ ­ ¤Ã© ¡Å¾Ã¨ ­ °Ã© ¡Å'ï ¼Å'æ ­ £Ã§â€º ¸Ã§ ¹ ¼Ã¨ ¡ Ã¦â€œÅ Ã¥ ®â€°Ã¥ ¯ §Ã§ · ©Ã¥â€™Å'é† «Ã§â„¢â€šÃ¥Å"˜éšŠã€ Ã¨â€¡ ¨Ã§ µâ€šÃ§â€š ºÃ¤ ¸ Ã¥  ¯Ã©â‚¬â€ Ã¤ ºâ€¹Ã¤ » ¶Ã¯ ¼Å'Ã¥  ³Ã¤ ½ ¿Ã§â€"…ä º ºÃ¤ ¸ Ã© ¡ËœÃ¦Ë†â€"ä ¸ Ã¨â€š ¯Ã¦Å½ ¥Ã¥ â€"Ã¥ ¯ ¦Ã¦Æ'…ï ¼Å'ä ½â€ Ã§Å¸ ¥Ã§Å¡â€žÃ¦ ¬Å Ã¥Ë† ©Ã¤ » Ã¤ ¸ Ã¦â€¡â€°Ã¨ ¼â€¢Ã¨ ¨â‚¬Ã¥â€° Ã¥ ¥ ªÃ¯ ¼â€ºÃ©â€  «Ã¨ ­ ·Ã¤ º ºÃ¥â€œ ¡Ã¥ Å Ã¥ ® ¶Ã¥ ± ¬Ã¦â€¡â€°Ã¥ ¦â€šÃ¤ ½â€¢Ã¥ â€Ã¥â€¢â€ Ã¯ ¼Å'è ®â€œÃ§â€"…æ‚ £Ã¦Å"‰æ ©Å¸Ã¦Å"Æ'Ã¥ Æ'與é‡ Ã¥ ¤ §Ã¦ ± ºÃ§ ­â€"ï ¼Å'ä ¸ Ã¨â€¡ ´Ã¨ ¦ ºÃ¥ ¾â€"Ã¥  ªÃ¨Æ' ½Ã¨â€¡ ªÃ¥ · ±Ã¥ ­ ¤Ã§  ¨Ã©  ¢Ã¥ ° Ã¦ ­ »Ã¤ º ¡Ã¯ ¼Å¸Ã©â‚¬â„¢Ã¤ ºâ€ºÃ¦Æ'…å ½ ¢Ã© Å¾Ã¥ ¸ ¸Ã¥â‚¬ ¼Ã¥ ¾â€"我們æŽ ¢Ã¨ ¨Å½Ã£â‚¬â€š è ² ³Ã£â‚¬ Ã¤ ½â€¢Ã¨ ¬â€šÃ¥ ®â€°Ã¥ ¯ §Ã§ · ©Ã¥â€™Å'療è ­ · æ   ¹Ã¦â€œÅ¡Ã¤ ¸â€"ç•Å'è ¡â€ºÃ§â€Å¸Ã§ µâ€žÃ§ ¹â€Ã¯ ¼Ë†WHOï ¼â€°Ã§Å¡â€žÃ¨ ¦ Ã§ ¯â€žÃ¯ ¼Å'Ã¥ ®â€°Ã¥ ¯ §Ã§ · ©Ã¥â€™Å'é† «Ã§â„¢â€šÃ§â€¦ §Ã© ¡ §Ã¦  Ã¤ ¾â€ºÃ§ ½ ¹Ã¦â€š £Ã§â€ž ¡Ã¦ ³â€¢Ã¦ ² »Ã§â„¢â€™Ã§â€" ¾Ã§â€"…çš„çâ€"…ä º ºÃ¯ ¼Å'ç © Ã¦ ¥ µÃ¦â‚¬ §Ã§Å¡â€žÃ¥â€¦ ¨Ã¦â€" ¹Ã¤ ½ Ã§â€¦ §Ã© ¡ §Ã£â‚¬â€šÃ§ · ©Ã¥â€™Å'é† «Ã§â„¢â€šÃ§â€¦ §Ã© ¡ §Ã¦Ëœ ¯Ã¨â€š ¯Ã¥ ®Å¡Ã§â€Å¸Ã¥â€˜ ½Ã¯ ¼Å'è ¦â€"æ ­ »Ã¤ º ¡Ã§â€š ºÃ¨â€¡ ªÃ§â€ž ¶Ã§Å¡â€žÃ© Å½Ã§ ¨â€¹Ã¯ ¼Å'ä ¸ Ã¦  Ã¦â€" ©Ã¤ ¹Å¸Ã¤ ¸ Ã¥ » ¶Ã¥ ¾Å'æ ­ »Ã¤ º ¡Ã¯ ¼Å'ç © Ã¦ ¥ µÃ¦  Ã¤ ¾â€ºÃ§â€" ¼Ã§â€"݌ Å Ã¥â€¦ ¶Ã¤ »â€"ç ªËœÃ¨ ¿ «Ã§â€"‡ç‹€çš„ç · ©Ã¨ § £Ã¯ ¼Å'æ  Ã¤ ¾â€ºÃ¦â€ ¯Ã¦Å' Ã§ ³ »Ã§ µ ±Ã¯ ¼Å'Ã¥ ¹ «Ã¥Å  ©Ã§â€"…ä º ºÃ§â€º ¡Ã¥  ¯Ã¨Æ' ½Ã¦  Ã¥ â€¡Ã§â€Å¸Ã¥â€˜ ½Ã¥â€œ Ã¨ ³ ªÃ¯ ¼Å'Ã¥ ¹ «Ã¥Å  ©Ã¥ ® ¶Ã¤ º ºÃ¥ º ¦Ã© Å½Ã§â€"…ä º ºÃ§â€Å¸Ã§â€"…與å… ¶Ã¨ º «Ã¥ ¾Å'æÅ"Ÿéâ€"“所é  ­Ã© â€¡Ã§Å¡â€žÃ§ ¨ ®Ã§ ¨ ®Ã¥ £â€œÃ¥Å â€ºÃ£â‚¬â€š Read MoreHello1395 Words   |  6 Pages1 Calveta Dining Services, Inc.: Case Analysis CALVETA DINING SERVICES, INC.: CASE ANALYSIS Smera Eliza Philip PA1136 28th August 2011 University of Mysore and Post Graduate Program in Management 2 Calveta Dining Services, Inc.: Case Analysis Abstract Calveta Dining Services, Inc. was a $2 billion, privately held firm that managed food service operations for nearly 1,000 senior living facilities (SLFs) in the United States. It was built on Antonio Calveta’s passion for food and traditionalRead MoreHello2980 Words   |  12 PagesQuick List of Common Literary Terms Abstract Language—Language describing ideas and qualities rather than observable or specific things, people, or places. The observable or physical is usually described in concrete language. Allegory—A narrative or description having a second meaning beneath the surface one. A story, fictional or nonfictional, in which characters, things, and events represent qualities or concepts. The interaction of these characters, things, events is meant to reveal anRead MoreHello4773 Words   |  20 PagesDecision to Buy a Business in Urban Entrepreneurship: A Process Perspective and Contextual Influence by Edwin Lee, Theresa Lau and K.F. Chan _______________________________________ This paper examines the decision making process of buying a business in urban entrepreneurship. A conceptual framework is developed to explain the buying behavior with reference to strategic decision making process. The: rational, emotional and dependent decision making process is hypothesized to relate to decisionRead MoreHello1750 Words   |  7 Pagesï » ¿ Colonists complained that the Sugar Act violated their fundamental freedoms by enacting taxes a. through popular election. b. without the king’s consent. c. without allowing colonial representation in Parliament. d. through a royal decree. e. arbitrarily. What was the primary purpose of the First Continental Congress? a. To establish an international identity b. To adopt the Declaration of Independence c. To coordinate a joint response to the actions of the BritishRead MoreHello1309 Words   |  6 PagesAna Magalhaes David Frisch ENC 1102 30 January 2016 The Morality of Animal Testing in Cosmetic Companies Preface The ethical treatment of animal testing is a controversial topic in the field of zoology. Different aspects on animal testing range from positivity to negativity. Animals such as dogs and rats are used for experimental trials because they have been found to have psychological and genetic correlations that relate to humans. Although the benefits and improvements to modern medicineRead MoreHello Walmart1027 Words   |  5 PagesHello, Wal-Mart? Ashford University BUS644 Operation Management Dr. Ronald Beach November 26, 2011 Hello, Wal-Mart? It is very common for everyone that lives in a small town to get all their groceries at Wal-Mart. During the last 50 years of creation, from a small town on Arkansas, Wal-Mart became the biggest retail company of the world. At this time, this company is one of the major employers of the world and has more than 4,000 stores just in America. It is very difficult for a small

Tuesday, May 5, 2020

Customer Satisfaction and Loyalty Relationship- myassignmenthelp

Question: Discuss about theCustomer Satisfaction and Customer Loyalty Relationship. Answer: Introduction Competition in the finance sector is getting stiff due to the rapid increase of financial institutions. Many banks are looking for sustainable ways to deal with the high competition for long-term results. Many scholars and researchers are on the verge to study more about the operations in finance sector such as customer satisfaction, employee engagement, customer loyalty, quality of services and efficiency. These studies will give insights to better understand what customers want and thus improve for them to be served better (Arokiasamy, 2013) Banks must embark on quality service delivery to their customers for them to attract and maintain them for long-term business. The competitive edge and change of demands are forcing many banks to adapt to the delivery of excellent services to their customers. This study aims to investigate whether customers in the financial sector are well satisfied which will finally result in customer loyalty. Problem Statement Several studies have been associated with consumer loyalty and satisfaction as previously mentioned. Walsh et al (2008), argues that customer satisfaction on loyalty has more weight as switching costs and quality goes hand in hand with satisfaction. According to Parida Baksi (2011) ensuring the successful provision of services, you must ensure the good and quality relationship with your customers. It will generally result in customer loyalty and satisfaction. Organizations which provide the best services to their clients usually emerge as the most superior. Kheng et al. (2010), together with Gregoire Fisher (2008), claims that superiority performance results to increase in profit margin, market share, good customer relations, good customer loyalty and creation of the good business image. It is with no doubt a fully satisfied customer will always come back and refer to others for the good services. In the contemporary business environment, customer satisfaction is a priority. Marketing concepts developed by different researchers show that a customer who has been served well and satisfied will always come back without hesitation. Customer loyalty and satisfaction are the key long-term goals of any business. New customers are costlier as compared to old customers who just come back; loyal customers are more beneficial to the organization According to Mittal Frennea (2010), consumer loyalty is the end assessment of a specific item or service. It happens if the focused-on execution of the item or service is to earlier needs or desires of the client. The consumer loyalty with what the organization offers is foreordained by the general convictions of the items and administrations of the organization and the apparent execution of the items and services. Arnold Palmatier (2011), suggest that loyalty of a customer is the observable behavior of a customer that shows satisfaction and the morale to continue operating with the organization. A customer who wants to get back to the organization and purchase more or recommend to other people about the company indicates the comfort of the customer with the company. Loyal customers are a regular source of income as they help the organization market their products and services through referrals as well as their reliability. The problem that prompts this study is to investigate the connection between consumer loyalty and consumer satisfaction. It will be wholly compared and contrasted in the financial sectors such as banks. Aims and objectives This study aims to investigate how client loyalty and satisfaction is correlated with each other. Matzler et al. (2008), suggested that organization is able to meet the customers needs by measuring the level of their services. It means that organizations must work hard to ensure customer requirements are met in the most appropriate way. Study objectives are as follows: Investigate the correlation between customer loyalty and satisfaction Find out the advantages of customer satisfaction in an organization Investigate factors that influence client satisfaction and loyalty Determine organizations role in promoting and loyalty and satisfaction of consumers Come up with recommendations to assist financial institutions to improve on service delivery for customer satisfaction Brief methodology Questionnaires will be used to collect data from respondents. The questionnaire will have 4 divisions. Part one will include personal data such as sex, education, and religion. The second division will measure on participants expectation levels of service delivery in terms of quality. It will contain the areas that capture the services provided by the organization. It will have a scale of 1-5 from disagree to agree in all parts. Part three will determine the level of customers satisfaction which will provide the following questions for the respondents to answer: What is your satisfaction level provided by the nature of your account? How can you rate customer service by your bank? Are you satisfied with the loan services by your bank? Are you comfortable with the services offered by your bank? Part four will measure the levels of the respondent towards the companys loyalty. Data analysis methods and Secondary data A survey will be used to test the feasibility of the study. Findings for the prior conducted research will also be used to compare and contrast the results obtained. The respondents will be customers from local banks in Melbourne who have one or more accounts who will be tested on their behaviors, attitudes, expectations, and opinions. Quantitative research approach will be applied in this study. Considerations as those of gender, age, level of education and professionalism will also be put in place. Conclusion Despite many studies that have been carried out by different researchers in the field of service delivery, more studies need to be done so as to make the necessary changes in the finance sector. Technology should be included in future studies for measuring service quality. Future studies must be in line with the current trends in the finance sector to meet the consumer's requirements. References Arnold, T. J., Fang, E. E., Palmatier, R. W. (2011). The effects of customer acquisition and retention orientations on a firms radical and incremental innovation performance.Journal of the Academy of Marketing Science,39(2), 234-251. Arokiasamy, A. R. (2013). The impact of customer satisfaction on customer loyalty and intentions to switch in the banking sector in Malaysia.The journal of commerce,5(1), 14-21. Grgoire, Y., Fisher, R. J. (2008). Customer betrayal and retaliation: when your best customers become your worst enemies.Journal of the Academy of Marketing Science,36(2), 247-261. Kheng, L. L., Mahamad, O., Ramayah, T., Mosahab, R. (2010). The impact of service quality on customer loyalty: A study of banks in Penang, Malaysia.International journal of marketing studies,2(2), 57. Matzler, K., Fller, J., Renzl, B., Herting, S., Spth, S. (2008). Customer satisfaction with Alpine ski areas: the moderating effects of personal, situational, and product factors.Journal of Travel Research,46(4), 403-413. Mittal, V., Frennea, C. (2010). Customer satisfaction: a strategic review and guidelines for managers. Parida, B. B., Baksi, A. K. (2011). Customer retention and profitability: CRM environment.SCMS Journal of Indian Management,8(2), 66. Walsh, G., Evanschitzky, H., Wunderlich, M. (2008). Identification and analysis of moderator variables: investigating the customer satisfaction-loyalty link.European Journal of Marketing,42(9/10), 977-1004.